Simple from start to finish
Three steps. Everything in writing. You stay in control the whole time.
Choose a package and tell us what you need
Pick the option that fits your task, then describe it in your own words — no formal explanation needed. Just tell us what's going on, like you'd tell a friend.
We reply in writing to confirm the plan
Before we do anything, we'll send you a written summary of exactly what we're going to say and do. You approve it. Nothing happens without your go-ahead.
We handle it and send you a written update
Once it's done, you'll get a written update — not just "done", but something like: "All sorted. They were really nice about it, and your refund will arrive in 5 business days." You never have to speak to anyone unless you choose to.
"No surprises. If your task turns out bigger than your package, we'll ask you before doing anything more."
How we act on your behalf
We are always honest. We always say we're acting on behalf of our client — we never pretend to be you. Depending on the task, there are a few ways this can work.
Just make the enquiry
For general enquiries — bookings, questions, rescheduling — we just need the relevant details like an order number or account name. No special permission required.
Join the call and just say yes
Some companies want to hear from you directly. You can join the call for 30 seconds, say "yes, I authorise this", and then hand it back to us. That's it.
Sign a simple authority form
For more formal situations, we'll send you a one-page Letter of Authority to sign. It tells the company we're acting on your behalf. Simple and standard.
We write it, you send it
Prefer to handle it yourself but don't know what to say? We'll write the message or email for you. You review it, then send it yourself. No calls needed at all.
Our promise: We will never pretend to be you, never make decisions without your approval, and never contact anyone without your say-so. Everything is confirmed with you in writing before we act.
Ready to hand it over?
Try your first task for $1. No commitment, no account required.
Try your first task for $1